GemmaLog

Your European e-commerce fulfilment partner

The GemmaLog teams help online retailers develop their business by offering seamless fulfilment solutions.

Specialised in online fulfilment GemmaLog is a particularly attractive solution for small to medium sized retailers, providing a high quality of service adapted to the size of their operations.

Agility is our main strength, allowing you to concentrate on what you really want to be doing, selling your products!

Our teams look after your operations from A to Z

Inbound goods

Inbound goods receipts are planned in advance and products integrated as quickly as possible so that your products are available for sale.

Storage

We offer different storage options according to the type of product and stock rotation levels with specific solutions for high value goods, fashion etc.

E-commerce order preparation

Orders are prepared according to our standard processes which integrate the specifics of your products and your customer promise (packaging, delivery slip, inserts etc).

Personalise your orders

Gift wrapping, gift notes, specific packing process… we know that personalising orders is a great way to stand out from the competition and reflect your brand image.

Delivery

We offer an international transport plan which is adapted to the market (standard, express, pick up points…)

→ Discover our transport management solutions.

plateforme logistique e commerce

Check your orders and stocks in real time !

Your own personalised access to our online system lets you check orders, stock levels and check your operations in real time.
Get information directly from the system in order to give your customer service teams the answers they need as quickly as possible.

Focus on e-commerce returns management

Returns management is one of the big headaches of e-commerce, particularly in the fashion sector where returns rates can be extremely high, and even more so on certain markets such as Germany.

We manage returns as quickly as possible so that you can reimburse your customer or exchange the item as soon as possible.

How do we set up a new GemmaLog client?

We know that the migration of online retail operations is a delicate operation and above all must not have any impact on the experience of the customer.

 

Each new client integration is managed by a dedicated Project Manager who is responsible for setting up your activity from A to Z from IT integration to the training of warehouse teams to manage your specific processes. 

Discover all GemmaLog services

logistique e commerce

GemmaLog manages the specific processes linked to BtoB and retail logistics in order to delivery retail outlets, central hubs or even other logistics hubs such as market places.

transport

GemmaLog manages shipping solutions for BtoC, BtoB and retail. We help our clients build a transport management plan which reflects the expectations on the market.

confection-et-sur-mesure

Kitting, assembly and other added value services are also offered onsite, enabling you to centralise everything.