Our teams look after your operations from A to Z
Inbound goods receipts are planned in advance and products integrated as quickly as possible so that your products are available for sale.
We offer different storage options according to the type of product and stock rotation levels with specific solutions for high value goods, fashion etc.
E-commerce order preparation
Orders are prepared according to our standard processes which integrate the specifics of your products and your customer promise (packaging, delivery slip, inserts etc).
Personalise your orders
Gift wrapping, gift notes, specific packing process… we know that personalising orders is a great way to stand out from the competition and reflect your brand image.
We offer an international transport plan which is adapted to the market (standard, express, pick up points…)
→ Discover our transport management solutions.
Focus on e-commerce returns management
Returns management is one of the big headaches of e-commerce, particularly in the fashion sector where returns rates can be extremely high, and even more so on certain markets such as Germany.
We manage returns as quickly as possible so that you can reimburse your customer or exchange the item as soon as possible.
How do we set up a new GemmaLog client?
We know that the migration of online retail operations is a delicate operation and above all must not have any impact on the experience of the customer.
Each new client integration is managed by a dedicated Project Manager who is responsible for setting up your activity from A to Z from IT integration to the training of warehouse teams to manage your specific processes.